How do I disable 2-Step Verification for my Customer / Sub-Reseller?

Follow the steps below to disable 2-Step Verification for your Customers. The process is similar for Sub-Resellers.

Step 1: Log in to your Control Panel. Learn How.

Step 2: Select the Customer for which you want to disable 2-Step Verification.

  • Navigate to Customers> List.
  • Click on the Customer Name

Step 3: Disable 2-Step Verification.

  • Click on the Disable 2-Step Verification button.

  • Click on Yes to confirm.

Note

Your Customer / Sub-Reseller will be sent an email notifying them that 2-Step Verification was disabled for their account.