Enabling / Disabling Theft Protection in Bulk

Apart from enabling / disabling Theft Protection for domain names individually, you may use the Bulk Theft Protection tool to enable / disable Theft Protection for multiple domain names belonging to your Customers and / or Sub-Resellers. You may need to enable Theft Protection for domain names in order to ensure that your domain names remain safe from illegal domain name Transfers.

Features of Domain Name Theft Protection

  • A Transfer [Away] Request for this domain name to another Registrar will fail at the Registry itself and will not be allowed.

  • Theft Protection can be enabled/disabled by anyone in the entire Reseller chain.

    Examples:

    • A Customer under your Sub-Reseller registers a domain name and the Theft Protection gets enabled by default. This service can be disabled by you, your Sub-Reseller as well as the Customer.

    • Irrespective of who disabled the service, it can be enabled by you, your Sub-Reseller as well as the Customer.

    • Irrespective of who enabled the service, it can be disabled by you, your Sub-Reseller as well as the Customer.

  • Theft Protection, for a domain name Locked by you, may be enabled/disabled only by you.

  • Theft Protection, for a domain name Locked by your Sub-Reseller, may be enabled/disabled by you as well as your Sub-Reseller.

  • Theft Protection cannot be enabled / disabled at any level for a Suspended domain name.

Exceptions 
Note

Bulk Theft Protection feature is not supported for domain names under the following extensions:

  • Due to restrictions imposed by the Registry Operator:

    • .AU

    • .DE

    • .ES

    • .EU

    • .NL

    • .NZ

    • .RU

    • .UK

  • Due to other restrictions:

    • .WEB.IN

Instructions for Customers

  1. Login to your Customer Control Panel. 1

  2. Here, you have two options:

    • Select domain names from a list:

      • In the Menu, point to Manage Orders and then click List/Search Orders. This would list all Orders under your Customer Account.

        Searching domain names 
        Note

        You may choose to search for specific domain names to enable / disable Theft Protection, by selecting one or more of the following parameters and clicking the Search button:

        • Name / Order ID: You may choose to view Orders associated with a domain name. Mention the domain name / Order ID here.

        • For Product: Select Domain Registration from the drop-down menu.

        • With Status: Select the status as Active or Suspended.

        • Expiry: You may choose to list domain names based on their Expiry status. Select Any, Expired or Expiring in certain number of days.

        • Purchased between: You may choose to list domain names based on their purchase date. Select the Start Date and End Date to search within this date range.

        Note

        You may quickly list Orders by selecting any of the below mentioned Auto Filters:

        • List all Orders: This will list all Orders.

        • Orders Expiring in next 30 days: This will list all Orders expiring in the next 30 days.

        • Expired Orders: This will list all expired Orders.

      • Select the domain names you wish to enable / disable Theft Protection for and then click the / button.

      Note
      • You may also provide a list of domain names / Order IDs in the Bulk Actions page, which can be reached by clicking the icon in the List of Orders page.

      • In order to enable / disable Theft Protection for more than 50 domain names, you need to increase the number of domain names listed per page from the Results/Page drop-down menu.

    • Enter a list of domain names:

      • In the Menu, point to Manage Orders -> Bulk Tools and then click Bulk Theft Protection.

      • Enter a list of Domain Names or Order IDs. You can mention upto 1000 Domain Names or Order IDs on separate lines.

      • Click the / button.

  3. You would be displayed a Bulk Theft Protection Summary view, alongwith the total number of Orders in the Bulk Theft Protection Action.

    Note

    Invalid Orders or Orders not found under your Account will be segregated from your list. Such Orders can be viewed through the appropriate link(s) displayed on the Bulk Theft Protection Summary page.

    Invalid Orders include:

    • Orders of TLDs (extensions) for which Theft Protection is not supported

    • Orders of Product types other than Domain Registration

    • Inactive Orders

    • Suspended Orders

    • Locked Orders

    • Orders under Redemption Period

    • Theft Protection enabled Orders included in the Enable Theft Protection list or Theft Protection disabled Orders included in the Disable Theft Protection list

  4. Click the Enable / Disable button to place a Bulk Theft Protection Action.

Instructions for Resellers

  1. Login to your Reseller Control Panel. 2

  2. Here, you have two options:

    • Select domain names from a list:

      • In the Menu, point to Products and then click List All Orders. This would list all Orders under your Reseller account.

        Searching domain names 
        Note

        You may choose to search for specific domain names to enable / disable Theft Protection, by selecting one or more of the following parameters and clicking the Search button:

        • Belonging to: You may choose to view Orders associated with a domain name or belonging to a Customer or a Sub-Reseller. Choose the appropriate option from the drop-down menu and mention either the domain name / Order ID or the Customer Username / ID or the Sub-Reseller Username / ID.

        • For Product: Select Domain Registration from the drop-down menu.

        • With Status: Select the status as Active or Suspended.

        • Expiry: You may choose to list domain names based on their Expiry status. Select Any, Expired or Expiring in certain number of days.

        • Purchased between: You may choose to list domain names based on their purchase date. Select the Start Date and End Date to search within this date range.

        • Include Sub-Reseller's results: You may include in the list all domain names belonging to your Sub-Resellers, by selecting this check box.

        Note

        You may quickly list Orders by selecting any of the below mentioned Auto Filters:

        • List all Orders: This will list all Orders.

        • Orders Expiring in next 30 days: This will list all Orders expiring in the next 30 days.

        • Expired Orders: This will list all expired Orders.

      • Select the domain names you wish to enable / disable Theft Protection for and then click the / button.

      Note
      • You may also provide a list of domain names / Order IDs / Customer IDs / Reseller IDs in the Bulk Actions page, which can be reached by clicking the icon in the List of Orders page.

      • In order to enable / disable Theft Protection for more than 50 domain names, you need to increase the number of domain names listed per page from the Results/Page drop-down menu.

    • Enter a list of domain names:

      • In the Menu, point to Products -> Bulk Tools and then click Bulk Theft Protection.

      • Enter a list of Domain Names, Order IDs, Customer IDs or Reseller IDs. You can mention upto 1000 Domain Names, Order IDs, Customer IDs or Reseller IDs on separate lines.

        Selecting Customer IDs or Reseller IDs allows you to enable / disable Theft Protection for all domain names under the specified Customer(s) / Sub-Reseller(s).

      • Click the / button.

  3. You would be displayed a Bulk Theft Protection Summary view, alongwith the total number of Orders in the Bulk Theft Protection Action.

    Note

    Invalid Orders or Orders not found under your Account will be segregated from your list. Such Orders can be viewed through the appropriate link(s) displayed on the Bulk Theft Protection Summary page.

    Invalid Orders include:

    • Orders of TLDs (extensions) for which Theft Protection is not supported

    • Orders of Product types other than Domain Registration

    • Inactive Orders

    • Suspended Orders

    • Locked Orders

    • Orders under Redemption Period

    • Theft Protection enabled Orders included in the Enable Theft Protection list or Theft Protection disabled Orders included in the Disable Theft Protection list

  4. Click the Enable / Disable button to place a Bulk Theft Protection Action.

Tracking your Bulk Theft Protection Action

Bulk Actions Limit 
Note

At any point of time, you can add upto 2 Bulk Actions. This implies that you would not be able to add another Bulk Registration / Transfer / Renewal / Suspend or Unsuspend / Lock or Unlock / Name Servers Modification / Contacts Modification (only for Customers) / Theft Protection / Privacy Protection Action, if 2 Bulk Actions are already running. You will encounter the below error message in case you try to do so:

Attention

You already have the maximum allowed number of Bulk Operations running. Please wait for at least one to complete before starting another.

You will be able to add another Bulk Action once one of the earlier actions has been processed completely.